In China & heading home / Find your rhythm
On the ground
Get through your first arrival, find the right pickup point and solve small problems before they grow.
Start here.
TOOLS & PRACTICAL GUIDESGuide
Make your first arrival simple
Move through arrival formalities, connect your phone and reach the right address.
Guide
Find your DiDi and the right pickup point
A clear location is as important as a successful booking.
emergency
Get urgent help
Call first when there is immediate danger. Give a precise location and ask nearby staff to help.
Guide
If your passport is lost or stolen
Work through local reporting, consular replacement and your permission to depart.